Privacy policy

Last updated: 30 September 2026

Protecting your personal information is part of how we run Shedovia. Below we set out which data we gather, what we use it for, how it is kept safe and the rights you have over it under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

CONTROLLER Shedovia	APPLICABLE LAW United Kingdom (UK GDPR)
OUR RULE Your data is never sold or rented	PRIVACY CONTACT contact@shedovia.shop

 

The short version We only gather the data needed to handle your order and operate our business. It is never sold, and you may ask us at any time to show you, correct or erase it.

 

Shedovia is the data controller under UK data protection law. Our registered address is Unit 7 Bournemouth Central Business Park, Southcote Road, Bournemouth, BH1 3SJ, United Kingdom, and you can write to us at contact@shedovia.shop.

Type of data	For example
About you	Your name, billing and delivery addresses, email address and phone number
About your orders	The garden sheds and outdoor storage products you buy, the order value and the payment method used (never your full card details)
Your messages	What you send us through the contact form, by email or by phone
Technical information	IP address, browser, type of device, referring URL and the pages you view
Marketing choices	Whether you subscribe to our newsletter, and your preferences

 

What we do with your data	Legal basis
Process and dispatch your orders, including delivery and after-sales support	Performance of a contract
Reply to your questions and provide customer service	Performance of a contract
Send order confirmations, dispatch notices and other transactional emails	Performance of a contract
Improve our website, services and range using aggregated analytics	Legitimate interests
Detect and prevent fraud; run our business efficiently	Legitimate interests
Send marketing emails you have asked for; set non-essential cookies	Consent
Meet accounting, tax and consumer-protection requirements	Legal obligation

 

A few essential cookies keep the site running. With your consent, we also use analytics cookies to see how visitors use the site. The full picture is in our Cookie Policy.

Your personal data is only passed to trusted service providers that help us operate:

▪    Stripe Payments UK, Ltd., for payment processing;

▪    Our UK fulfilment site and courier partners (Royal Mail, Evri, DPD, Parcelforce), for order fulfilment and delivery;

▪    Our hosting and email service providers, for email and customer service;

▪    Privacy-respecting analytics providers, for analytics, only where you have consented.

No selling, ever Shedovia never sells your personal data and never shares it with third parties for their own marketing.

 

Your personal data is kept on secure servers in the United Kingdom and the European Economic Area. If it ever needs to be transferred outside the UK or EEA, appropriate safeguards are put in place, such as the UK International Data Transfer Agreement or Standard Contractual Clauses approved by the European Commission.

We protect it through technical and organisational measures that include SSL encryption, access controls, encrypted backups and regular security reviews.

▪    General rule: only for as long as the purposes in this policy require, or as long as our legal and accounting obligations demand.

▪    Orders and invoices: a minimum of six years, as required by UK tax law.

▪    Newsletter records: until you unsubscribe.

You are entitled to:

✓     receive a copy of the personal data we hold about you;

✓     have inaccurate or incomplete data corrected;

✓     have your personal data erased, where no overriding lawful reason requires us to keep it;

✓     object to, or ask us to restrict, the processing of your data;

✓     withdraw your consent at any time, where processing is based on consent;

✓     have your data transferred to another provider in a structured, machine-readable format.

To use any of these rights, email contact@shedovia.shop. You may also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Our website is not designed for children under 16, and we do not knowingly collect their personal data.

This policy may change from time to time. The "Last updated" date at the top of the page shows when it was last revised.

Contact	Details
Company	Shedovia
Address	Unit 7 Bournemouth Central Business Park, Southcote Road, Bournemouth, BH1 3SJ, United Kingdom
Email	contact@shedovia.shop
Phone	+44 7473 979465
Opening hours	Monday–Friday · 9:00 AM – 6:00 PM (GMT)

 

Something unclear? Our UK customer service team will happily explain any part of this policy. Email contact@shedovia.shop or call +44 7473 979465; we reply within 24 hours on business days (Monday–Friday · 9:00 AM – 6:00 PM (GMT)).